warranty

Important: After-sales service is only available for products purchased directly from oryhntech.com.

We are committed to ensuring that our customers are fully satisfied with their purchase. To back this up, we offer the following warranty services:

Limited Warranty Coverage

  • Duration: We provide a 12-month warranty from the date of purchase, as long as the product is used for its intended purpose.

  • Defective Items: If you believe you have received a defective item, we will either repair or replace the defective product or its components, in line with the terms of this limited warranty.

  • Exclusions: Our warranty does not cover products that are broken or damaged due to misuse, modifications, or improper maintenance.

  • Eligibility: This warranty applies exclusively to products purchased directly from oryhntech.com, unless otherwise dictated by law.

  • Unauthorized Sellers: We do not honor warranty claims for products purchased from unauthorized sellers or websites.

  • Implied Warranties: We limit any implied warranties (such as merchantability or fitness for a particular purpose) to the duration of this limited warranty.

  • Disclaimers: To the fullest extent permitted by law, we disclaim all other warranties. Some jurisdictions may not allow limitations on implied warranties, so this limitation may not apply to you.

  • Liability: Our sole liability for defective products is limited to the provisions outlined in this warranty. We do not accept claims for incidental or consequential damages. Some jurisdictions do not allow the exclusion of such damages, so this limitation may not apply to you.

  • Authorized Warranties: No individual or entity is authorized to provide any other warranties on our behalf. This warranty provides you with specific legal rights, and you may also have additional rights that vary by state or country.

FAQ

Q1: Is the Oryhn product Compatible with My Vehicle?


Yes—if your vehicle comes with factory-installed wired Apple CarPlay, our CarPlay AI Boxes are fully compatible. This also includes cars that support both wired and wireless CarPlay.

Note: Vehicles that support only wireless CarPlay—such as the entire BMW lineup—are not compatible.

Q2: How Can I Tell if My Car Has Wired CarPlay?

Here are three easy methods to check:

Look for the CarPlay icon on your infotainment screen.

Connect an iPhone via USB. If a pop-up appears asking to use CarPlay, your vehicle supports wired CarPlay.

Contact your dealership to confirm compatibility.

Q3: Can I Watch Videos Using the CarPlay AI Box?


Absolutely! Simply plug the Oryhn CarPlay AI Box into your vehicle's USB port. It replaces the default CarPlay or Android Auto interface with an Android-based system. Once connected to the internet via WiFi or a 4G SIM card, you can download and stream apps like YouTube, Netflix, Disney+, and more.

Q4: What Are the Differences Between Oryhn AI Box Models?

Here’s a quick breakdown of key features:

MAX :A Qualcomm 6225 octa-core, 8GB RAM + 128GB storage, supports WiFi & 4G, HE PRO includes HDMI output.


Lite: 2GB RAM + 32GB storage, WiFi-only (no 4G support).

All models transform your stock CarPlay screen into an Android smart system, supporting wireless CarPlay, wireless Android Auto, and app downloads.

Q5: Will the CarPlay AI Box Drain My Car Battery?


Not at all. Oryhn CarPlay AI Boxes are highly energy-efficient. If you see the indicator light blinking after your car is off, it’s just residual USB current. You can unplug it or leave it—it will auto power down shortly.

Q6: Can I Still Use My Original Backup Camera?


Yes! The CarPlay AI Box runs independently and won’t interfere with your original parking or rear-view camera system.

Q8: How Do I Request a Refund, After-Sales Support, or Software Upgrade?


You can reach us directly at:

📧 support@oryhntech.com

We’ll respond within 1–2 business days.